This book offers simple but effective strategies for dealing with a variety of thorny situations that most teachers will face in their careers. These strategies will help to communicate tactfully but forthrightly with administrators, colleagues, and students whose actions interfere with the ability to do the job properly; confidently and convincingly express thoughts and expectations to all stakeholders; and increase influence with coworkers, students, and parents.

The formula for happiness -- Preventive maintenance : six attitudes to promote your happiness -- When policies are the problem -- When supervisors and colleagues are the problem -- When parents are the problem -- Problems that cross categories -- A final strategy -- Encore.